Goldenprop Pty Ltd t/as Professionals Platinum
Last updated: 18 November 2025
1. Introduction
This notice explains how Goldenprop Pty Ltd t/as Professionals Platinum (“we”, “us”, “our”) collects, uses and discloses personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We may update this notice from time to time. The date at the top of this notice shows the most recent revision.
2. How we collect personal information
We collect personal information in a range of circumstances, including:
- from individuals directly, and from their authorised representatives;
- from buyers, sellers, lessors, tenants, and other users or prospective users of our services;
- through our website and online forms;
- through publicly available sources;
- where required by law;
- through competitions or surveys;
- from tenancy database providers;
- from other real estate agents;
- from forms used in property transactions;
- from referees relating to tenancy applications;
- from employment applicants and their referees;
- from third‑party service providers and cloud‑based platforms.
3. Legal requirements to collect information
In some situations we are required to collect certain information to comply with legislation. More information may be obtained from our Privacy Officer.
4. Purposes of collection
We collect personal information for purposes including:
- providing services connected with the sale and/or leasing of properties or businesses;
- advising clients and potential clients;
- preparing valuations or appraisals;
- assessing tenancy applications;
- marketing our services;
- managing business operations;
- improving online services;
- providing updates, newsletters and direct marketing (you may opt out);
- conducting research and analysis;
- assessing employment applications.
5. Consequences of not providing information
If you choose not to provide personal information, we may not be able to provide some of our services.
6. Disclosure of personal information
We may disclose personal information to:
- contractors and service providers;
- real‑estate platforms;
- tenancy database providers;
- financial institutions and advisers;
- regulatory or law enforcement agencies;
- cloud hosting and IT providers;
- other real estate agents where necessary.
Overseas disclosure:
Some providers may store information overseas. We take reasonable steps to ensure such recipients comply with the APPs.
7. Access and correction
You may request access to or correction of your personal information. Administrative fees may apply.
8. Complaints
If dissatisfied, you may contact our Privacy Officer or lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
9. Anonymity and pseudonymity
Where lawful and practicable, you may deal with us anonymously or using a pseudonym.
10. Cookies and IP addresses
We use cookies for analytics and functionality. IP addresses may be logged for security and analytical purposes.
11. Contact
Privacy Officer
PO Box 10329
Kalgoorlie WA 6430
Ph: (08) 9080 9200
Email: privacy@profkal.com.au